Your safety is our top priority at Vellix. We follow strict safety protocols, and all of our attractions are supervised by trained staff. Here’s what you should know:

• Harnesses are required for certain attractions like the ropes course. Our team will ensure they’re fitted correctly.
• Closed-toe shoes are required for climbing and obstacle activities.
• Safety briefings are given before participating in aerial or high-adventure activities.
• Weight, height, and age restrictions apply to some attractions for your safety.
• Listen to staff instructions at all times and use equipment only as directed.

Our staff is trained to assist participants of all skill levels, so even first-timers can enjoy the aerial adventure park safely.

At Vellix, we offer flexible ticketing options so you can choose the right fit for your visit:

• Daily Passes – Great for families or individuals who want to explore the park for a set amount of time.
• Annual Membership – Visit and play with us as many times as you dare!
• Group Rates – We offer discounts for large groups, making us an ideal destination for school trips, team-building events, or family reunions.
• Birthday Party Packages – Special pricing for parties that include food, activities, and a dedicated party host.

For current pricing, promotions, or seasonal deals, check our official website or contact our guest services team.

While Vellix Adventure Park in Hurst is primarily an indoor adventure park, some of our activities are active enough that you’ll want to dress for movement. We recommend:

• Comfortable, athletic clothing that allows you to climb, jump, and move freely.
• Closed-toe shoes for all physical attractions, especially the ropes course and obstacle course.
• A refillable water bottle to stay hydrated during your visit.
• Hair ties for long hair to keep it clear of equipment.

Lockers are available for storing personal items while you enjoy the attractions.

Absolutely! While some attractions have height or age requirements, Vellix Adventure Park offers safe, age-appropriate activities for our smallest visitors:

• Softplay area designed specifically for toddlers and preschoolers.
• Smaller climbing structures and balance challenges for early learners.
• Comfortable seating areas for parents and guardians to relax while watching their little ones play.

We recommend checking attraction requirements on our website before arrival to make the most of your adventure park experience.

You bet! Birthday party packages at Vellix are one of our most popular bookings. They include:

• Playtime in our attractions, including the ropes course and obstacle course (based on package selection).
• “Access to a private party room or party table.
• A friendly party host to manage the schedule and keep things running smoothly.
• Decorations, food, beverages, and dessert options.
• Cleanup handled by our staff so you can focus on celebrating.

Booking is easy—simply visit our website or visit us in-person, choose your package, select your date and time, and we’ll handle the rest. We also host school trips, corporate team-building events, and other group gatherings.

Most guests spend around 2–4 hours enjoying our attractions, but many stay longer—especially for birthday parties or group events. Your visit time depends on your ticket type, the attractions you choose, and how many times you want to repeat your favorite activities. For more details, check out our pricing page!

Walk-ins are always welcome, but we strongly recommend booking in advance—especially on weekends, holidays, or for special occasions like birthday parties. Booking ahead ensures you get your preferred time slot and guaranteed access to your favorite attractions.

An aerial adventure park features elevated activities, such as ropes courses, zip lines, and other challenges that take place above ground. At Vellix, our aerial attractions include a multi-level ropes course, the Sky Rail™ indoor zipline, and balance challenges designed for all skill levels. These experiences combine fitness, excitement, and skill development—all in a safe, supervised environment.

We love hosting groups—the more, the merrier! Whether you’re planning a school field trip, a youth group outing, or an extravagant birthday celebration, we offer customizable group packages that include playtime, food, and dedicated event space. Group discounts are available for qualifying parties—contact our event team for details.

Yes. Our grip socks are designed to ensure that only the top safety and cleanliness standards are met. Plus, you only need to purchase them once.

Absolutely! They’re perfectly washer and dryer friendly, so as long as you have them, you can use them to your heart’s content.

Unfortunately, since we cannot verify the safety standards and build quality of grip socks from other adventure parks, only Vellix Grip Socks are allowed. This is to ensure only the highest standards are met.

Vellix Adventure is designed for all ages! Even the littlest adventurers can find plenty of attractions to play on!

Of course! All of our food is cooked and prepared in-house by a team led by a professional chef, with as little reliance on pre-packaged items as possible. Check out our menu page for a full list of items.

It’s a pass for parents who want to not only supervise their kid(s) on the attractions, but also join in on the fun themselves! It automatically matches the access level of your kid’s daily pass. (Please note: Parent Pass is NOT required if you are supervising/chaperoning very small children on attractions such as the Soft Play Area and SkyTykes.)

Party guests can choose their play time and party time at will! Want to start off opening presents for the first 30 minutes and play for 90? Sure! Want to play for 90 minutes and open presents and eat cake in the last 30 minutes instead? You can do that too!

By default, parents are not included in the party package playtime, and will need to purchase their own separate Parents Passes. However, all parents are still free to supervise their children.

Yes! Guests who are included past the party package limit will incur a small extra fee per guest. The option to add extra guests will be available at checkout when you purchase the party package. If you’ve already purchased the party package, you can call in ahead of the scheduled party time and notify our staff of any additional guests.

You can do that (even if we would be sad to see y’all go!) Give us a call ahead of the scheduled party time and we’ll be sure to make edits to the guest list as you see fit.

Party reservations canceled at least 7 days prior to the scheduled event date are eligible for a full refund.

If a party is canceled within 7 days of the event date, a 30% cancellation fee will be charged, and the remaining balance will be refunded.

No-shows are non-refundable and will be charged the full party amount.

Although you can show up right as the party time starts, we recommend that you show up 15-20 minutes beforehand so your party attendees can breeze through check-in and waivers.

Absolutely! When you purchase a party package, you are automatically emailed a copy of the waiver that you can send to all your guests. Online forms and paper forms are both available (we recommend online forms because they are automatically registered in our system when completed, making your check-in even smoother!)

One of our staff members will host your party for its duration, and their job is to make everything stress-free for you so you can focus on having fun! Need to handle setup? They got that. More food/drinks? They’ll grab some for you. Cleaning up afterwards? Don’t even worry about it!

Yup! Those are included in your party package for no extra cost!

Yes. We have a 10% discount on all party packages for monthly members.